Quality Control in Bromsgrove
Sometimes when running your business it is not always easy to keep in contact with all your customers. If they do not complain then they must be happy. Generally this is true.However we have found that customers appreciate occasional such calls so that they can voice any concerns but also to discuss further requirements.We find that calls made every 6/8 weeks is useful to not only gauge customer satisfaction but to note any change in your customers contacts or emails. This ensures you are sending the invoices and statements to the correct place. Also you are aware of any changes in personnel.Please give us a call if you feel your business would benefit from this service.